FAQ

We Care What You Concern

FAQ2023-10-23T14:08:28+00:00
If I want to buy many kinds of products in one container, could you please give me your price?2023-10-23T14:08:30+00:00

Yes, we can. We accept Mix orders to knock together in one container we need products name and weight for each one so that we calculate the cost.

How can I do if I receive bad quality goods?2023-10-23T14:08:30+00:00

Show us your quality test, if it’s our responsibility, we’ll take it for sure. Our culture is Reliability, Quality, Price, Service, it’s always our honor to keep good credit.

How you storage the frozen vegetables in your factory?2023-10-23T14:08:30+00:00

In refrigerated warehouse storage all products with shelf. Degree centigrade below -18 Celsius. All we do is for making sure they don’t rotten, broken, and blocked.

What is your Standard Packaging?2023-10-23T14:08:30+00:00

Bulk packing is 1x10kgs/ctn; Retail packing such as 10x1kg/ctn, 5x2kgs/ctn, 4×2.5kgs/ctn, ect. or according to clients’ request.

What are your terms of delivery?2023-10-23T14:08:30+00:00

FOB, CFR, CIF.

What are your payment terms?2023-10-23T14:08:30+00:00

T/T 30% as deposit, and 70% before delivery. We’ll show you the photos of the products and packages before you pay the balance.

If I want to visit your factory, which is the nearest airport?2023-10-23T14:08:30+00:00

Beijing Airport

Will you inspect the goods before shipment?2023-10-23T14:08:30+00:00

Of course, we have professional quality control personnel to inspect the goods carefully before shipment.

How can I become your distributor?2023-10-23T14:08:30+00:00

Contact us immediately for further details.

Can I get free samples?2023-10-23T14:08:30+00:00

The sample is free, but the freight cost could be negotiated. Since frozen vegetables need to be delivered with dry ice by air and the cost is really expensive. But the freight cost could be returned if your order is made.

Can you help me make my own brand product?2023-10-23T14:08:30+00:00

Yes, we accept OEM or ODM orders and you can easily set up your own brands, we will try our best to your brand building.

What is your MOQ?2023-10-23T14:08:30+00:00

We do not have strict MOQ on each type of vegetable, we accept “Mix Orders” in one container so that buyers can test their local markets easier.

How can you guarantee the quality of your frozen vegetables?2023-10-23T14:08:30+00:00

1, Always a pre-production sample before mass production
2, Always final Inspection before shipment
3, All raw materials come from our own controllable base and trusted farms
4, We ourselves do quick freeze and process fruits and vegetables to keep them fresh and nutritious of the product
5, Our factories strictly follow the norms of HACCP, BRC, ISO, FDA certifications

How long is your lead time?2023-10-23T14:08:30+00:00

It’s up to the items’ type and quantity. Usually, it would be around 7to 10 days after receiving your deposit. Please contact us to get more details about your request.

What can I purchase from JT frozen vegetables?2023-10-23T14:08:30+00:00

A great variety of frozen vegetables and freeze-dried vegetables.

Who is JT Frozen Vegetables?2023-10-23T14:08:30+00:00

JT Frozen Vegetables is a manufacturer and exporter of frozen vegetables in Hebei province of china.

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